Updated July 2026 — this page exists because we receive this question every day. Short version: the charge is from a different company with a confusingly similar name.
A recurring charge of US$49.95 (or the equivalent in your currency) that appears as "QR CODE.IO" or similar on bank statements is billed by qr-code.io — note the hyphen — a separate, unaffiliated company. Their free trial converts automatically to a paid subscription. QRCode.io (this site, no hyphen) has no $49.95 plan and did not process that charge.
Two steps. First, contact qr-code.io's own support and request cancellation and a refund. Second, if that stalls, dispute the charge with your bank or card issuer — tell them the merchant converted a free trial to a paid plan without clear consent; card networks handle this category of dispute routinely. Cancel the subscription either way so it doesn't recur next month.
Because the money never came to us. We are a different company with no access to their billing systems, customer records, or QR codes — so we cannot issue refunds for their charges or reactivate codes created on their platform. If your inquiry is about that specific charge, contacting their support or your bank are the only paths that work.
We never ask for credit card details to start a free trial, and trials here expire automatically — they never auto-convert into a paid plan. Static QR codes are free forever: no account, no watermark, no expiration. Paid plans exist only for dynamic QR codes (editable destinations and scan analytics), and you choose to upgrade explicitly.